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The Independent UK
The Independent UK
Business
Vicky Shaw

New charges for claims management firms proposed by financial ombudsman

PA Archive

Claims management companies (CMCs) face new fees of up to £250 to lodge a case, under proposals from the financial ombudsman to make costs fairer.

The Financial Ombudsman Service (FOS), which resolves complaints from consumers about financial firms, said the fee would be reduced to £75 if the case outcome is in favour of the consumer.

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