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The Guardian - AU
The Guardian - AU
National
Paul Karp and Elias Visontay

New Australian aviation regulators will oversee airline ticket refunds and noise complaints

Flaying Qantas plane seen from below above treetops
Labor has announced the establishment of an aircraft noice complaint ombudsman among new aviation regulations. Photograph: Joel Carrett/AAP

The flying public in Australia will gain improved rights to seek refunds and remedies from airlines while people living under flight paths will be able to complain to a new aircraft noise ombudsman.

On Monday the Albanese government released its aviation white paper and committed to 56 initiatives to improve fairness and accessibility at a time of dwindling competition.

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