An NCT worker has criticised the pressure he and his colleagues are under nationwide, saying that workers are “flat out” due to a severe backlog in appointments.
The delays to the system have occured partially as a result of Covid-19, with some centres booked up provisionally until March 2023. The backlog has forced management to recruit additional support staff from countries such as the Philippines and Spain.
"John", who asked Dublin Live not to use his real name, has been employed as an NCT worker for over a decade. He says that test centres are chaotic at the moment due to the sheer volume of people turning up for their appointments.
