Get all your news in one place.

100's of premium titles.
One app.

Get all your news in one place.

100's of premium titles. One news app.

The Guardian - UK

Business

Kalyeena Makortoff Banking correspondent

NatWest apologises to millions of customers locked out of app

NatWest United Kingdom Barclays

The outage comes at a time when NatWest, like most banks, is pushing more customers to its online app while shutting branches. Photograph: Rafael Henrique/SOPA Images/Rex/Shutterstock

NatWest has apologised to millions of customers locked out of its app in the latest IT outage to hit a major UK bank.

The high street bank said it was investigating a problem caused by an update to the app that was rolled out late on Thursday, leaving customers unable to access their accounts through the app since shortly after 9am on Friday.

Sign up to read this article

Read news from 100's of titles, curated specifically for you.

Already a member? Sign in here

Top stories on inkl right now

Timothy Busfield’s child sexual abuse indictment dismissed by judge

Timothy Busfield’s child sexual abuse indictment dismissed by judge

Timothy Busfield’s child sexual abuse indictment has been dismissed by the judge, who ruled that the “prosecuting attorney failed to act in a fair and impartial manner”.

How a driver, a dad and a teacher tried to stop the Oregon school shooter

How a driver, a dad and a teacher tried to stop the Oregon school shooter

A driver, a dad and a teacher are among at least three people who tried to stop a 16-year-old gunman who attacked an Oregon elementary school this week

The Independent UK

Ukraine war briefing: Russia building non-negotiable ‘security zone’ inside Ukrainian border, Putin declares

Ukraine war briefing: Russia building non-negotiable ‘security zone’ inside Ukrainian border, Putin declares

Russian president says area will not be part of any potential peace talks while Kremlin puts its size at spanning 660km. What we know on day 1,697

The Guardian - AU

Trump pauses new Russia sanctions passed by Congress amid deepening row with Ukraine

Trump pauses new Russia sanctions passed by Congress amid deepening row with Ukraine

President signed the legislation championed by late senator Lindsey Graham last month but has waived the restrictions as they were due to come into effect

The Guardian - AU

One subscription that gives you access to news from hundreds of sites

Already a member? Sign in here

Oregon Teacher Fought School Attacker Before Armed Dad Shot Suspect 'Multiple Times', Police Say

Oregon Teacher Fought School Attacker Before Armed Dad Shot Suspect 'Multiple Times', Police Say

A teacher confronted a 16-year-old gunman at Silver Rail Elementary School in Bend, Oregon, before an armed father intervened. Police said four people were killed and two injured.

International Business Times UK

Bangladesh Measles Deaths Mount: outbreak kills 1,147; millions of children miss shots

Bangladesh Measles Deaths Mount: outbreak kills 1,147; millions of children miss shots

Bangladesh is struggling to contain what has emerged as the worst measles outbreak this year, with more than 1,100 deaths reported amid falling vaccination coverage, gaps in healthcare outreach and weaknesses in official data, according to a Reuters report.

The Times of India

Related Stories

Top stories on inkl right now

Timothy Busfield’s child sexual abuse indictment dismissed by judge

Timothy Busfield’s child sexual abuse indictment dismissed by judge

Timothy Busfield’s child sexual abuse indictment has been dismissed by the judge, who ruled that the “prosecuting attorney failed to act in a fair and impartial manner”.

How a driver, a dad and a teacher tried to stop the Oregon school shooter

How a driver, a dad and a teacher tried to stop the Oregon school shooter

A driver, a dad and a teacher are among at least three people who tried to stop a 16-year-old gunman who attacked an Oregon elementary school this week

The Independent UK

Ukraine war briefing: Russia building non-negotiable ‘security zone’ inside Ukrainian border, Putin declares

Ukraine war briefing: Russia building non-negotiable ‘security zone’ inside Ukrainian border, Putin declares

Russian president says area will not be part of any potential peace talks while Kremlin puts its size at spanning 660km. What we know on day 1,697

The Guardian - AU

Trump pauses new Russia sanctions passed by Congress amid deepening row with Ukraine

Trump pauses new Russia sanctions passed by Congress amid deepening row with Ukraine

President signed the legislation championed by late senator Lindsey Graham last month but has waived the restrictions as they were due to come into effect

The Guardian - AU

One subscription that gives you access to news from hundreds of sites

Already a member? Sign in here

Oregon Teacher Fought School Attacker Before Armed Dad Shot Suspect 'Multiple Times', Police Say

Oregon Teacher Fought School Attacker Before Armed Dad Shot Suspect 'Multiple Times', Police Say

A teacher confronted a 16-year-old gunman at Silver Rail Elementary School in Bend, Oregon, before an armed father intervened. Police said four people were killed and two injured.

International Business Times UK

Bangladesh Measles Deaths Mount: outbreak kills 1,147; millions of children miss shots

Bangladesh Measles Deaths Mount: outbreak kills 1,147; millions of children miss shots

Bangladesh is struggling to contain what has emerged as the worst measles outbreak this year, with more than 1,100 deaths reported amid falling vaccination coverage, gaps in healthcare outreach and weaknesses in official data, according to a Reuters report.

The Times of India

Our Picks

Women just want to work out in peace. Why all the thigh-rubbing lechery?

On Saturday Night Live last week, comedian Shane Gillis made a pathetic ‘joke’ about the clothes women wear to the gym. It was puerile – but also pernicious, writes Emma Beddington

The Guardian - UK

‘He’s terrified, panicked, can’t sleep’: the tragic, lonely death of Beatles manager Brian Epstein

Spandau Ballet’s Gary Kemp paid £10k at auction for Epstein’s address book. He then used it to co-author a thrilling account of the swinging 60s – and an intimate portrait of a tormented man whose life was unravelling

The Guardian - UK

Qianlong vase found in Cornish property brochure sells at Sotheby’s for £304,800

A large imperial porcelain vase, standing thirty-seven centimetres tall and made for the Qianlong emperor, passed down through a single English family before arriving at Sotheby's. Estimated at between £100,000 and £200,000, it sold in November 2025 for £304,800, comfortably above the top end of the estimate. Its story combines…

The Times of India

Scientists Asked Coffee Drinkers to Quit for 14 Days — Here’s What Changed

What would happen if you gave up your morning coffee for two weeks? Would you sleep better, feel less anxious, or spend your mornings battling...

Michigan TikToker says neighbors allegedly called ICE on her family. Then asked her mom to save them some tamales

A promised batch of tamales, delivered anyway.

We Got This Covered

Two strangers say a mom handed them her baby at a Phoenix concert. But when she came back, she told security a different story

No good deeds, huh?

We Got This Covered

Fourteen days free

Download the app

One app. One membership.
100+ trusted global sources.

Download on the AppStore

Get it on Google Play