A grandmother with cancer was forced to wait seven hours on the side of a dual carriageway after her car tyre burst on her way home from visiting her sons and the RAC didn't show up.
Jen Rooke, 71, was unable to take her pain medication, had no water and even wet herself because the wait was so long.
Ms Rooke was travelling home to Harrogate, North Yorks, on the afternoon of August 17 after visiting her two sons in Clapham, south London - a journey which usually takes around six hours.
