A nan was held by a stranger in Primark after bursting into tears following a heartbreaking phone call.
Susie Moon was spending the day shopping at the store in Birkenhead, Merseyside, at 11am on Saturday, June 18. But when she reached the front of the busy queue her phone rang and she instantly knew it was going to be bad news.
She had received a call from a nursing home that told her that her mother-in-law, Lillian Riley, had died following a two-year battle with dementia. Susie, who lives in Bebington, Wirral, told the Liverpool Echo: "I was in pieces and burst into tears. I was bewildered and uncomfortable because I was in the middle of Primark and there was a massive queue behind me.”