A Swansea man claims his water bill has almost TRIPLED after the boiler in his housing association property started to leak. Ricky Bartlett from Loughor claimed he'd had water "pouring" through his boiler for almost 12 months and had seen his monthly bill increase from around £13 a month to £30 a month, he told WalesOnline.
Mr Bartlett, who is disabled, said he first noticed his boiler was "playing up" in June, 2021, and promptly raised the issue with his housing association, Pobl. He said a boiler repairman from an external firm later inspected his boiler and advised that it was outdated and needed replacing, and passed this information back to Pobl. For more stories about homes and properties in Wales, go here.
Unfortunately, he claimed Pobl did not arrange for the boiler to be replaced, and he said he had been unable to manage a leak under his sink and from the boiler due to issues with his back. As a result, he claimed the boiler had been pouring out gallons of water every day - significantly upping Mr Bartlett's water bill. Pobl told WalesOnline it did carry out urgent repairs but that Mr Bartlett had since raised further issues and they would be investigating. You can get more Neath Port Talbot news and other story updates by subscribing to our newsletters here.
