Three years ago my son was injured after being knocked off his bicycle by a car, which had pulled out in front of him. The car driver’s insurer, Esure, accepted liability in July this year, and the long process of his recovery could begin.
As part of the agreement, Esure was supposed to make a compensation payment of more than £20,000 by mid-August. The problem is that the cheque that was sent failed to arrive at the firm of solicitors acting on his behalf, Leigh Day.
