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The Guardian - UK
The Guardian - UK
Business
Anna Tims

My landlord has left me in a flat with a leaking roof for a year

After a year living with a leaking roof, the damp is spreading everywhere.
After a year living with a leaking roof, the damp is spreading everywhere. Photograph: Alamy

I am a Southern Housing tenant and, a year ago, reported a leak in my bedroom ceiling. It was after three months of calls and emails to United Living, Southern Housing’s repair service provider, that surveyors arrived and discovered a hole in the recently replaced roof. It took another four months of pushing from me before a repair was made. Within a week, the leak had worsened. A month later, the same contractor returned to repeat the job, but a week later it was leaking again. The contractor was called back. No work started.

By now, there was damp in every room and I was optimistic when another roofing company came to do a survey. However, two months later, nothing has been done. The living conditions are now intolerable, but I have been told I would have to move indefinitely into a B&B or, if I want to be given a new flat, to leave my home town.
SM, Brighton

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