A woman with a serious health condition said she has been left stranded and without life-saving medication for days after EasyJet cancelled her flight twice. Sophie Osborne from Neath was due to fly back to the UK after a weekend away to Disneyland Paris with her partner and three-year-old on Monday evening.
However, she said the flight had been postponed until Wednesday morning, before it was cancelled again. The 27-year-old was diagnosed with submassive pulmonary embolism (blood clots) in both lungs in 2021. The condition has left her with chronic blood clots and scarring to her lungs, she said.
Although Sophie should safely be able to travel on a short-haul flight while taking blood thinners, the travel delays mean she has run out of medication and fears a flight may increase her chance of developing a blood clot or stroke. She said she has received no support or guidance from EasyJet to help her fly home safely.
