A mum travelling with her disabled son claims she was accused of queue jumping by staff working at Cardiff Airport. Joanna McSwiney was boarding a night flight from Cardiff to Dublin with her two sons, one aged 10, who has autism, and the other aged six, on October 30.
Mrs McSwiney claims she obtained advance permission from the airport to use the priority boarding queue to make boarding easier for her autistic child. She said he was also wearing a lanyard to indicate he has a hidden disability.
"I have always been advised and allowed to use the priority boarding queue to avoid the issues of longer waiting, and to avoid a more overcrowded area in the non-priority area, due to my son’s disability," the 45-year-old from Rhoose told WalesOnline. She said this request has always been accommodated by Cardiff Airport and other airports all over the world, and she always notified them in advance.
