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Liverpool Echo
Liverpool Echo
National
Dan Haygarth

Mum's 'nightmare' as she's 'left with no power for hours by British Gas'

A mum of three says she has been without power for almost 36 hours, costing her £100 of food and leaving her unable to care for her grandad.

Sophie, who didn't want to reveal her surname, told the ECHO that she has been without power in her Toxteth home since 8am on Tuesday. As a result, she said she has lost about £100 of food due to a lack of electricity for her fridge/freezer, which also means she cannot store medicine properly for her grandad, who she cares for full-time.

Sophie said she contacted her provider British Gas many times over the past two days, but the issue has not been sorted. One call led to her being told an engineer would come to her property, but she said this didn't happen.

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