A mum-of-four has lashed out at an energy firm after being left without heating or hot water for four days - claiming it's made her children ill.
Emma Best and her one-year-old, a three-year-old, a five-year-old and a seven-year-old were left freezing as temperatures dropped as low as -7C.
The mum, from Hull, said OVO Energy changed her meter from a monthly plan to pay as you go and she needs a gas card to be able to top it up.
