A single mum living in asylum-seeker accommodation claims she and her child were trapped at night in their bedroom for weeks on end after their house became infested with what she believes were rats.
Ann (whose name has been changed for safeguarding reasons) has been living in temporary accommodation for a number of years in properties provided by Serco, a company working on behalf of the Home Office.
Ann revealed how conditions became so bad for a period that at 4pm each day she would retreat to her bedroom once she could hear what she said were “rats” chewing their way into her house.
