A mum living in asylum-seeker accommodation claims she and her child were trapped in their bedroom night after night after their home became infested with what she believes were rats.
Ann (whose name has been changed for safeguarding reasons) has been living in accommodation in Liverpool for a number of years in properties provided by Serco, a company working on behalf of the Home Office. Ann, a single parent, told the ECHO how conditions became so bad for a period that at 4pm each day she would retreat to her bedroom once she could hear what she said were "rats" chewing their way into her home.
She claims she and her child would have to remain there until 5am each morning as there was “nowhere else she could go” as she feared for her safety. The mum claims there was also dilapidation across the wider property which meant she was left with one working socket in her living room and bedroom throughout months of lockdown. She says there would be long periods, predominantly in April and May 2021, where the electricity would break all together - leaving her and her child in complete darkness.