One mum was forced to say a tearful goodbye to her son and husband at the check-in desk even though her passport still had six months on it before expiry.
Ana Tiganescu was so looking forward to her first holiday in more than three years with a trip to Faro, Portugal, to spend time with members of her family.
The University of Leeds scientist was left devastated when a member of Ryanair staff at Leeds Bradford Airport told her she couldn't travel, writes The Mirror.