A mum said her family is living in an "icebox" after her gas went off.
Deborah Walker, from Southport, had entered emergency and friendly credit over the weekend before the gas went off on Monday, December 12. After attempting to top up the meter numerous times with £35, Deborah was then shown an error message.
She claims she contacted her energy company Utilita on numerous occasions over Monday and Tuesday but struggled to get through and has now been 48 hours without gas. The 27-year-old said her and her children, Cayden, four and Dayton, one, have been left "freezing" and "wearing coats" inside to keep warm.