A woman says her mother was barred from flying to the UK despite having the right British visa and a valid passport.
Dora Imoniverha was due to fly to the UK from her home country of Nigeria to be reunited with her children, who live in Norwich.
Her daughter, Mercy Akomah, booked Dora's ticket with Dutch airline KLM, which included a stopover in Amsterdam. Mercy contacted the airline before booking to confirm that her mother would not need another visa when she arrived in the Netherlands.
