A woman was shocked to be told her vital benefit payments had been stopped because she was dead.
That was the reasoning given to 65-year-old Liverpool resident Ann Smith by the Department of Work and Pensions when crucial payments that she relies on to live were stopped.
Ann, who lives in Kirkdale, was forced to stop work years ago as she suffered with a number of debilitating conditions including Chronic Obstructive Pulmonary Disease (COPD) and Osteoporosis, which weakens her bones and means she regularly suffers breaks and fractures.