A mum and her two children are stuck on the Portuguese island of Madeira after their passports and phones were allegedly stolen from their hotel room.
The family travelled to the island on Monday last week after the holiday to southern France they had originally booked was cancelled.
Mum Hayley Frame and her two sons could not check in straight away so they left their luggage in the bags room of the hotel and went for a walk, bringing all the important documents with them.
