A family say they had no choice but to abandon their horror hotel after finding urine stains on the mattress and a 'bug' in their freezing cold room.
Chantelle Murray, her two sisters and her seven-year-old daughter Lacey had travelled down from Glasgow to Blackpool but the trip turned into a nightmare.
They booked in four nights in the North Ocean Hotel in North Shore but just after checking in they say they had to go on the hunt for new accommodation
