A man who waited 16 months to be diagnosed with multiple sclerosis is set to be given thousands of pounds in compensation due to the "significant injustice" he suffered. The Public Services Ombudsman for Wales published a report on Wednesday regarding the care given to the north Wales patient, known as Mr A.
The report states that Betsi Cadwaladr University Health Board, which was responsible for Mr A's care, had commissioned an NHS hospital trust in England to assess his condition. The patient claimed that a consultant neurologist based at the English trust failed to diagnose his multiple sclerosis (MS) - a serious disease affecting the brain and the spinal cord - between May 18, 2018 and September 19, 2019.
Mr A also said that the health board should have explored a local referral option before sending him to the NHS trust. He added that the complaint responses received from both the trust and the health board were not robust and were inaccurate.
