The care regulator has branded a city region care home “not safe” after finding “multiple safeguarding incidents” were not being investigated.
Halton View Care Home on Sadler Street in Widnes was graded “requires improvement” overall with an “inadequate” score for safety following a visit from the Care Quality Commission (CQC). Inspectors reported that residents were “not safe and were at risk of avoidable harm” due to “ineffective processes” for protecting clients from abuse or improper treatment, and a failure to investigate or follow-up “multiple” safeguarding incidents, or report them to the local authority Halton Borough Council.
Accident and incident processes were “inadequate”, and the CQC said there was “little evidence of learning from events or action taken to improve safety”, resulting in “repeat incidents”. Medicines were “not managed safely”, and allergy information was not always recorded.
