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Evening Standard
Evening Standard
World
Josie Clarke

MP questions whether Evri should be investigated for ‘poor customer service’

Carolyn Harris United Kingdom
An MP has questioned whether Evri should be investigated over its “poor customer service” (PA) (Picture: PA Wire)

An MP has questioned whether Evri should be investigated over its “poor customer service” after the parcel firm apologised for ongoing UK-wide delays.

During Prime Minister’s Questions on Wednesday, Labour MP Carolyn Harris said “Does the Prime Minister believe that over 40,000 interactions by either social media, email or letter regarding the poor customer service and working conditions at the delivery company Evri warrants an investigation by the relevant Government department?

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