An MP has asked if Evri should be investigated over "poor customer service" after parcel delivery delays across the UK.
Evri, formerly known as Hermes, has apologised to customers who are still waiting for Christmas deliveries. It blames staff shortages, bad weather and increased demand from the Royal Mail strike for the issues.
During Prime Minister’s Questions on Wednesday, Labour MP Carolyn Harris said “Does the Prime Minister believe that over 40,000 interactions by either social media, email or letter regarding the poor customer service and working conditions at the delivery company Evri warrants an investigation by the relevant Government department?
