Concerns have been raised over whether consumers or firms will still have the paperwork that may be needed for a motor finance redress scheme.
Stephen Haddrill, director general of the Finance and Leasing Association (FLA) said: “We have concerns about whether it is possible to have a fair redress scheme that goes back to 2007 when firms have not been required to hold such dated information, and the evidence base will be patchy at best.
