Most businesses say they've been caught out by unexpected high AI bills

A person typing on a laptop and using a tablet. Only their upper torso, arms and hands are visible. Text superimposed on the image shows AI .

• Asana data finds 82% of firms have faced unexpected AI bills in the past year
• Risky AI outcomes have affected more than half (53%)
• AI systems lack context and workers are being forced to pick up the pieces

Four in five (82%) UK IT leaders say their organization has experienced unexpected or unplanned AI-related cost increases in the last 12 months, with many investing heavily in the tech but unable to predict the true full breadth of costs, including deployment, governance, integration and scaling.