Morrisons offers discounts as IT glitch hits loyalty cards and click-and-collect

Morrisons apologised to customers for the ‘system issues’ after many could not apply the lower More loyalty card prices at the till. Photograph: Nathan Stirk/Getty Images

Morrisons shoppers have been left unsure whether their Christmas orders will arrive on time after the supermarket chain was hit by IT problems, prompting the retailer to offer discounts.

The supermarket chain is giving loyalty card holders 10% off an entire shop on Monday and on Christmas Eve after a glitch hit the promotional scheme, and it discounted prices on some items for all shoppers.