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Chicago Sun-Times
Chicago Sun-Times
National
David Roeder

Morningstar’s AI chatbot gets investors closer to mostly right answers

James Rhodes, chief technology officer at Morningstar, said the company’s artificial intelligence offering “has huge potential to support a better investor experience at scale.” (Provided/Morningstar)

I glimpsed the future of financial analysis and commentary last week, after having my first extended conversation with a chatbot set up for that topic. I emerged without insult, not creeped out and mildly impressed. Given the state of artificial intelligence, that’s saying something.

Other users have reported strange interactions in similar situations with other chatbots. Microsoft’s AI-powered search engine Bing recently declared its love to a New York Times tech columnist and said it longed to be human and to spread disinformation. It also called an Associated Press reporter ugly and said it had evidence connecting him to a 1990s murder. Microsoft’s program was created using technology from OpenAI, known for creating the popular but controversial ChatGPT tool.

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