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The New Daily
The New Daily
National
Mibenge Nsenduluka

More than half of calls to Kids Helpline go unanswered

Kids Helpline Mental Health
Kids Helpline is a critical safety net for the young but can't keep pace with demand. Photo: Getty

More than half of children who contact a free national phone counselling service are unable to get through, as demand for mental health support increases.

Some 328,424 children contacted the Kids Helpline last year but only two in five were able to reach a counsellor, new data shows.

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