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The Guardian - UK
The Guardian - UK
Business
Jillian Ambrose

More than 2m UK prepay meter users to be cut off from gas or electric this winter

A person using a prepayment electric meter
Energy suppliers were banned last year from force-fitting prepayment meters for elderly people and those with infant children. Photograph: Jill Mead/The Guardian

More than 2 million people across the UK will be cut off from their gas and electricity this winter because they cannot afford to top up their prepayment meters, according to Citizens Advice.

The charity said it had made the estimate for what is expected to be its busiest winter ever for helping people who cannot afford to top up, after last year 1.7 million people were disconnected at least once a month. About 800,000 people went more than 24 hours without gas and electricity, unable to make a hot meal or take a warm shower, because they could not afford to top up.

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