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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

More Booking.com customers come forward about scam ‘confirmation’ emails

Customers reveal they have received warning emails from Booking.com
Customers reveal they have received warning emails from Booking.com Photograph: Mateusz Słodkowski/SOPA Images/REX/Shutterstock

Three weeks after Observer Cash revealed that the Booking.com email system had been hacked and that a number of customers had had their credit card details compromised, it has emerged that the website has been sending emails to some customers warning them to cancel their cards. At the same time, others have come forward to say “me too”.

Those affected had either checked in, or were due to check in, to a hotel they had reserved using theBooking.com’s website or app. They had received an email – from the official [email protected] address – warning their stay may have to be cancelled unless they handed over bank card details via an embedded link.

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