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The Independent UK
The Independent UK
National
Anna Wise

Millions of customers to get lower water bills as firms miss targets - check if you’re one of them

Ofwat
Alamy/PA

Water companies will be forced to pay out a net total of £70m to customers after falling short of performance targets.

The fines for underperforming suppliers will be passed onto customers through lower bills over 2024 and 2025.

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