More than 3 million BT customers could receive up to £400 each as a class action lawsuit begins seeking £1.3bn in compensation over claims the telecoms group allegedly overcharged for landline services.
The legal action has been brought by Justin Le Patourel, a former executive of the watchdog Ofcom, and alleges that BT used its dominant position in the market to charge “excessive” amounts for about 3 million landline customers, many of them elderly and low-income households.
