The Grievance Appellate Committee portal was officially launched today by the union ministry of electronics and information technology under the IT Rules. This mechanism can be approached by users dissatisfied with decisions made by grievance officers of social media companies and other intermediaries.
While launching the digital platform, minister of state for IT Rajeev Chandrasekhar said, “This is one more milestone in the evolving framework to ensure the internet is open, safe and trusted.” He told ANI that he hoped the “issue of grievances that many thousands of citizens have expressed” would be “progressively” and “systematically” addressed.
