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Tom’s Hardware
Tom’s Hardware
Technology
Jowi Morales

Microsoft CEO says AI needs to have a wider impact or else it risks quickly losing ‘social permission’ — also says that the technology should benefit more people to avoid a bubble

Satya Nadella on WEF 2026.

Microsoft CEO Satya Nadella said in an interview during the 2026 World Economic Forum annual meeting that artificial intelligence needs to have a wider impact or else it risks losing “social permission,” especially given the amount of energy and other resources that AI data centers consume. Nadella made this comment during his talk with Laurance D. Fink, CEO and chairperson of BlackRock, the largest asset manager in the world, that has been shared on YouTube. The two company heads were talking about AI diffusion, with Fink asking, “Can you describe how this process of diffusion across economies, across companies, across people, and countries? How does that play out?”

“The zeitgeist is a little bit about the admiration for AI in its abstract form or as technology. But I think we, as a global community, have to get to a point where we are using it to do something that changes the outcomes of people and communities and countries and industries,” Nadella said. “Otherwise, I don’t think this makes much sense, right? In fact, I would say we will quickly lose even the social permission to actually take something like energy, which is a scarce resource, and use it to generate these tokens, if these tokens are not improving health outcomes, education outcomes, public sector efficiency, private sector competitiveness across all sectors, small and large. And that, to me, is ultimately the goal.”

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