Despite building an alternative to Microsoft Office, LibreOffice developer Mike Kaganski still has to deal with Microsoft's customer support since having his account locked. This led to a familiar tale of fighting a losing battle against customer support services that don't quite understand what you're saying.
In a blog cheekily titled "Microsoft, anybody home?" (via Techspot), developer Mike Kaganski recounts the tale of how poor his recent experience has been with Microsoft. He opens with "You know what: Microsoft became miserably incompetent in IT", and things don't really get better from there.
