For what seems like forever, Americans have been asking why it's so damn hard — and expensive — to file their taxes.
One reason is that the U.S. tax code is complicated, the result of government's using it not merely to raise money but to implement social goals.
But the greater reason is that the tax software industry has made free filing difficult, if not impossible, for tens of millions of taxpayers. That whole sorry history has now been laid out in detail by the Federal Trade Commission.
