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Liverpool Echo
Liverpool Echo
National
Liam Thorp

Metro Mayor Steve Rotheram responds to criticism over Merseyrail ticket issues

Liverpool City Region Mayor has responded to ongoing criticism of public transport systems in the region.

There has been growing frustration with aspects of the region's public transport network, particularly concerning what many see as an outdated and impractical ticketing system. This issue was highlighted again recently as former Labour MP David Hanson revealed how his youngest child had been fined by Merseyrail staff despite paying for their fare using the Trainline app.

Others have expressed frustration with the fact that the train operator is yet to fully introduce tap and go payment services, with large queues still seen regularly at ticket offices at peak times. Merseyrail has acknowledged it does not currently have the technology to validate electronic tickets and is working on 'smarter ticketing options.'

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