Meta's Muse AI agent shot to the top of Apple's US free iPhone app chart within 10 days of its 8 September launch, overtaking ChatGPT. Just weeks later, on 29 September, OpenAI unveiled its own always-on AI agent, 'Dots', designed to run continuously on dedicated cloud computers and plug into services such as Slack and Microsoft Teams.
Both companies are pushing new kinds of AI agents into workplaces and onto personal devices, with contrasting approaches to pricing, access and security. Meta lets people start with Muse for free, while OpenAI has put Dots behind some of its most expensive subscriptions.
