Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network', while Merseyrail said it is 'working hard' to modernise its ticket systems.
The city region mayor and rail network were responding to social media discussions about the ticketing system currently in use on the Merseyrail the wider public transport network.
The discussion was started by ECHO reporter - and regular Merseyrail user - Liam Thorp, who posted an image of a long queue outside St Michaels station this morning.