Members of staff at Mersey Care NHS Trust have said they have faced issues with pay, including late payments and underpayment, for the last three months.
An employee told the ECHO that they had been left without pay for recent shifts. The ECHO also understands that other members of staff have complained about not receiving any payment or being underpaid for work that has been carried out over the past three months.
Mersey Care staff said that the pay issues have left them out of pocket, while one employee told the ECHO that they were unable to pay for a planned birthday party for their child or fulfil Easter Sunday plans to go for a meal out due to a missing payment. The ECHO also understands that one member of staff was told that they would be paid but the trust was unsure when that would happen.
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Mersey Care recently moved from monthly to weekly pay for many members of staff and an employee who spoke to the ECHO said that this is where their issues began. They said that a lot of work done in March and April remains unpaid.
A spokesperson for Mersey Care told the ECHO that they were aware that some staff may have occasional issues with pay, but the majority of staff being paid weekly had no issues.
Mersey Care NHS Foundation Trust is one of the largest NHS trusts in the country. It employs over 11,000 staff and provides healthcare for more than 11 million people in the North West and beyond. Its clinical services are provided over 100 sites across the region.
When approached for comment by the ECHO, a spokesman for Mersey Care NHS Foundation Trust said: “We are aware that occasionally some staff may have issues regarding their pay.
“When issues are reported we have robust processes in place so we can rectify them in a timely way regarding overpayment or underpayment by working with the individuals concerned.
“Mersey Care recently moved from monthly to weekly pay for our bank (temporary) members of staff and substantive staff who take on additional bank work, who previously would only have been paid a month in arrears for hours worked. This change has been received positively by the majority of our bank workers."
