Melbourne woman’s fight to keep NDIS support raises legal questions about agency’s ‘troubling’ processes

Veronica Stephan-Miller argued at the tribunal that if she had failed to provide requisite evidence, it was because the NDIA had not specifically asked her for what they needed, nor explained the reasons her eligibility had changed Photograph: supplied by Veronica Stephan-Miller

A tribunal has questioned whether it is lawful for the National Disability Insurance Agency to require that participants provide renewed evidence of their eligibility before revoking their access, describing the approach as “troubling”.

The administrative review tribunal on Wednesday granted a 54-year-old Melbourne woman with disability, Veronica Stephan-Miller, the right to continue accessing the national disability insurance scheme while she appeals against the agency’s decision last year to remove her from it.