Patient information leaflets are meant to help people use their medicines safely. But many people find them confusing, overwhelming or even frightening. If a document designed to keep people safe ends up putting them off their treatment, it’s a sign that something isn’t working.
These leaflets appear in every medicine pack. They explain what the medicine is for, how to take it, and what side-effects to look out for. They should make things clearer. But a growing body of research shows they often do the opposite.