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Dipa Kamdar, Associate Professor in Pharmacy Practice, Kingston University

Medicine leaflets are failing patients – and sometimes frightening them

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Patient information leaflets are meant to help people use their medicines safely. But many people find them confusing, overwhelming or even frightening. If a document designed to keep people safe ends up putting them off their treatment, it’s a sign that something isn’t working.

These leaflets appear in every medicine pack. They explain what the medicine is for, how to take it, and what side-effects to look out for. They should make things clearer. But a growing body of research shows they often do the opposite.

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