Medicaid Denials Hit Disabled Americans as $768 Million Deloitte Systems Fail, Investigation Finds

Medicaid covers roughly 67 million Americans as advocates warn wrongful denials left patients paying hundreds for medicine (Credit: Patty Brito/Unsplash)

Disabled Americans are being wrongly denied Medicaid coverage by error-prone eligibility software that Deloitte has operated in Michigan under contracts worth roughly $768 million (£572 million) since 2006, an investigation published Monday has found.

Michigan's system incorrectly steered people with disabilities into skimpier benefits or rejected their coverage entirely, according to the investigation. At least 25 states have hired the consulting giant to build or run computer systems that control access to safety net programmes.