Zerodha responded to several users on X complaining about issues related to their MCX commodity positions on the Kite app on Friday, with the brokerage platform saying that this is being caused by a delay in receiving reports from the exchange.
Many users complained the average price for their positions for commodities like gold, silver, crude oil and more on MCX appeared as ‘NA/O’ on the Kite app. “Silver and gold contract purchase price is not being seen in the account today. whats the issue?” wrote one user. Many shared screenshots showing the average prices of their commodity positions for gold, silver, oil and other items appearing as zero.
