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The Independent UK
The Independent UK
National
Io Dodds

McOver! McDonald’s ends its AI program for drive-throughs but says it could return in future

McDonald IBM CNBC
Scott Olson/Getty Images

McDonald's is ending its experimental AI drive-through ordering program after reports that it was too inaccurate and expensive to be worthwhile.

Since 2021, the fast food giant has been testing an IBM-built automated voice recognition system in drive-through queues at more than 100 restaurants across the US.

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