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The Independent UK
The Independent UK
Erin Keller

McDonald’s is testing a major change to how its drive-thrus operate

McDonald’s may soon have a new drive-thru employee: ArchIQ, the artificial intelligence-powered program that could be taking your order the next time you pull up to the Golden Arches.

The voice assistant, nicknamed Archy, is part of McDonald’s new Google-powered AI platform designed to speed up service and streamline restaurant operations. The technology was unveiled as part of McDonald’s > NEXT, the company’s new growth strategy introduced this week at its Worldwide Convention in Las Vegas.

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