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Wales Online
Wales Online
Iona Young & Naomi Corrigan

McDonald's employee 'told customer it's not their problem' after she complained about order

A mum who bought a McDonald's meal as a treat for her diabetic daughter says she was told it was "not their problem" when she complained about the order. The woman had wanted to surprise her seven-year-old who had lost her appetite recently due to feeling unwell.

She administered insulin to her daughter but was left gutted when the delivery arrived with just two small portions of chips instead of the kid's Happy Meal and other food. But disappointment turned to shock when she called the Cameron Toll restaurant in Edinburgh to complain.

After the woman told the employee about her daughter and the meal-mess up, a staff member reportedly told her: "It's not our problem." Speaking to Edinburgh Live, the mum said she was "completely and utterly sickened" by the response.

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