McDonald's has announced a massive overhaul that will affect customers who pay for their order with cash.
The fast food giant will be introducing a new design to 800 of its restaurants over the next four years, with three branches in London and Merseyside already seeing the change.
Rather than having a counter tailored specifically for orders, the chain will have "specific areas for different sales channels" and a large collection window.
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As reported by the Manchester Evening News, the move comes as a result of more people paying for their food via touch screens in stores or its free app.
It is intended to reduce the number of people queueing around touch screens and speed up the process of customers getting their orders.
Those who prefer to pay with cash will still be able to do so via “customer experience pods” which will be fitted with a till.
Speaking to The Mirror, McDonald's confirmed that the refurbishment would not result in any job losses.
Other changes will include the introduction of specific waiting areas and an entrance for delivery drivers picking up orders.
Kitchens will also be increased in size and there will be new separate areas for delivery and dine-in orders to speed up service.
Additionally, there are plans to make improvements to the layout of the chain's car parks in order to make the process of ordering food via drive-thru easier.
McDonald's UK and Ireland chief operations officer Gareth Pearson said: "The pace of change within the restaurant industry is relentless, and the pandemic accelerated this with digital adoption gathering greater pace.
"Our customers rightly expect to have choice in how and where they order and collect their food, and our job is to ensure that every experience is a great one.
"For this to be the case, we know we also have to provide our restaurant teams and delivery partners with the best possible environment to work in."
